ORDERS

I want to engage your services. How do we proceed?
You can email me at lemonpassion@gmail.com or use the Contact page. Let me know your requirements — service required, number of stationery to be written, ink colour and time line. 

Is there a minimum number of envelopes / cards per order?
No, there isn’t. I don’t require a minimum number per order since I understand that all events have different requirements.

How much lead time do you need and how long does it take for the order to be completed?
For order of less than 30 pieces, turnaround time is 2-3 days after receiving the stationery. Anything over that would require 5-7 days.


FEES AND CHARGES

Do you require a deposit to start the order?
No, I don’t. I would require payment once I have finished work on the order.

Is there charge for rush orders?
I understand that life happens and sometimes time lines are short. I am committed to helping you out as best as I can and as long as my schedule can accommodate the order, I will not charge additional fee for rush orders.

How do I pay for my order?
I accept payments via PayPal, bank transfer (for local orders) or by cash.


STATIONERY

How do I pass the stationery to you?
You can ship it to me or if you’re in Singapore, I can meet you at an arranged time and place so you can just pass it to me to save on shipping.

Can you source the stationery for me?
Yes, I can. You’ll need to let me know your requirements (colour and type of paper, size, and ink colour to be used) so I can give you a quotation for the additional charge.

Do you require extra stationery?
Yes, I do. Mistakes happen so I would require an additional 20% extra. Any unused stationery will be returned to you together with the completed order.

I want to see your work in person. Do you have samples that I can see?
I would be happy to mail you samples of my work. Pass me your mailing address so I can send them to you. Let me know if you have request (paper-ink combo) so I can customise the samples for you.